FAQs

Do you deliver?

All orders with the exception of Wedding orders will need to be collected.

If required, I can deliver locally subject to availability, delivery charges will apply and it will need to be arranged at the time of booking your order.

When can I collect my order?

Weekend Collections

All my products are made in my kitchen at home. With a family of 6 it can be a busy household with lots of commitments. As a result of this all orders will need to be collected on a Friday at a mutually convenient time or between 9&11am on a Saturday morning.

I bake cupcakes fresh to order early in a morning so for any SUNDAY cupcake orders collection time is between 9&10am only.

Weekday Collections

Orders can be collected at a mutually convenient time. I will try to be as flexible as possible for you.

It may be best to order the cake for the day before your required date. People quite often book an order in and will then message me two days before asking if they can collect their cake a day or two early. This is completely understandable but sometimes not possible so to avoid disappointment its better to plan ahead.

Are you able to post / courier orders?

No.

How do I pay for my order?

I politely request a deposit within 7 days of your booking, £20 for standard celebration orders, with the remaining balance due for payment on the collection of your order and 50% deposit for wedding orders with the remaining 50% due for payment four weeks before the wedding date.

Do you bake gluten, dairy and egg free recipes?

Yes I do! Please see the information about these products on the relevant pages or contact me if you would like to discuss ordering cupcakes, cakes or french macarons that are free from some or all of these things.

Do you bake nut free recipes?

I am happy to bake cakes and cupcakes which do not contain nuts. However, because I store and use nuts and other ingredients that contain nuts in my kitchen I could never guarantee cakes made ‘without nuts’ are completely trace free and safe for consumption by people who have a severe nut allergy.

Do you use pre made cakes or packet cake mixes?

No! I Never have and I never will! All my cakes are made from start to finish by me and only me.

Do you use cream in your recipes?

No, I do not use cream in any of my recipes.

How do your prices compare with other cake makers?

Favourably. I always try and offer the best price I can. One of my aims is to offer good quality products for the best possible price and best value for service, but please remember all prices are set and can not be reduced so please do not ask me to. By buying from me you are supporting a small, local business who is doing their best to support other small local businesses. #shoplocal #lovelocal #supportlocal #chainreaction

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